Indianapolis Colts Fan Safety Stadium Protocols | www.colts.com

Indianapolis Colts Know Before You Go

Full stadium fan safety guide at Lucas Oil Stadium

Know Before You Go PSA

Learn all the precautions and procedures in place at Lucas Oil Stadium to protect your health when you attend Indianapolis Colts home games.

FAN HEALTH & SAFETY GUIDELINES

Lucas Oil Stadium and the Indianapolis Colts have implemented a series of health and sanitization policies and procedures for the safety of our fans, players and staff. These policies have been developed to align with NFL, CDC and the Indiana Department of Health guidelines.

REDUCED STADIUM CAPACITY

Stadium capacity will be reduced to meet local, NFL, and CDC guidelines to help limit the spread of COVID-19.

TEMPERATURE CHECKS

TEMPERATURE CHECKS

Fit To Play

All fans and gameday staff will have their temperature checked and participate in a COVID screening questionnaire prior to entering the stadium.

FEELING ILL? DO NOT ENTER

FEELING ILL? DO NOT ENTER

Show Up 100%

Fans MUST NOT come to the stadium if they have COVID-19, COVID-19 symptoms, or know they've been exposed to COVID-19. If you are feeling sick, stay home.

PHYSICAL DISTANCING

PHYSICAL DISTANCING

Two Yards Can Change the Game

Fans are required to practice physical distancing of at least six feet inside and outside of Lucas Oil Stadium. With multiple entries and exits at four separate gates and more than 1 million square feet of club, concourse, and corridor space, fans will have ample space to practice social distancing. Congregating in Lucas Oil Plaza and the Bud Light Zone is not permitted.

AMERICAN FAMILY INSURANCE TOUCHDOWN TOWN & TAILGATING

A Safer Pre-Game

American Family Insurance Touchdown Town will not be open until further notice. In addition, tailgating will not be permitted in Colts-controlled parking lots, including the South Lot, Lots A & B, and the Northwest Lot. All other tailgating policies will be at the discretion of the lot operators throughout the downtown area. Please contact the appropriate lot operator for their tailgating policies. For more information on parking,click here.

FACE COVERINGS

FACE COVERINGS

Protecting the Team Starts with You

Face coverings required at all times in security screening lines and inside the stadium (except when actively eating or drinking).

MOBILE TICKETING

MOBILE TICKETING

A Safer Entry 

Ticketing will be 100% mobile to create a more secure and safer entry for our fans.

STADIUM ROOF/WINDOW

The stadium is equipped with hospital-grade air filters and provides 24/7 air circulation. The total air supply and outdoor air ventilation for Lucas Oil Stadium are set for each event based on the specific event requirements and outdoor weather conditions. As such, the stadium roof and window will be open when weather and other operational conditions permit. Fans are encouraged to stay tuned to Colts social media the morning of each game to find out if the roof will be open or closed.

SAFETY TRAINING AND PROTOCOL

SAFETY TRAINING AND PROTOCOL

Front-line stadium staff and vendors working game days will complete enhanced training on CDC guidelines, PPE, and other COVID-19 practices and protocols and will abide by all stadium health and safety policies.

DISINFECTION

DISINFECTION

Two Points for Safety

Stadium staff will routinely disinfect all surfaces, including door hands, push plates, restroom fixtures and partitions, tables and furniture, trash cans, and other areas on a 24/7 basis. Every restroom will be thoroughly cleaned and disinfected on a daily basis.

HAND SANITIZATION STATIONS

HAND SANITIZATION STATIONS

We've Got You Covered

Additional hand sanitizer stations have been added throughout the stadium. Fans and staff are encouraged to sanitize and wash their hands frequently on gamedays.

GOING CASHLESS

Less Contact, Safer Environment

During the 2020 season, all Colts games will be cashless. Accepted forms of payment at concessions and the Colts Pro Shop include: Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay. Cash-to-card machines will be available for fans who need to exchange their cash for pre-paid debit cards. These machines will be available outside sections 116 and 543. The Colts Foundation's 50/50 Gameday Raffle will not take place the first two home games of the 2020 season.

FIRST AID

FIRST AID

If you're in the stadium and begin to feel ill, you should find help immediately by going to the nearest First Aid Room. First aid is located near sections 118 and 148 on Street Level, Section 423 on Loge Level, and Sections 519 and 544 on Terrace Level. The stadium's onsite medical team will be fully prepared to treat you on-site and provide you with personal protective equipment (PPE), if necessary. If you feel ill at any point before leaving or on your way to the stadium, we ask that you please be a good teammate and stay home.

DIRECTIONAL SIGNAGE

DIRECTIONAL SIGNAGE

Directional signage will be placed throughout the stadium to help maintain physical distancing.Fans and employees should follow all posted signage and continue to abide by physical distancing markers that appear in elevators, near escalators, in concession lines, restrooms, and other locations.

INGRESS AND EGRESS

INGRESS AND EGRESS

We are working to reduce congestion when entering and exiting Lucas Oil Stadium. Whenever possible, please use the stadium entrance noted on your ticket to help alleviate congestion at each of the gates. This will be your safest play and will help save you time.

FOOD AND BEVERAGE

Protecting Our Teammates

All concession and catering staff will be trained on CDC guidelines, required to wear personal protective equipment, follow enhanced handwashing procedures and maintain cleaning and sanitization protocols for food and beverage contact surfaces.Fans will be separated from concession staff by plexiglass shields and all food items will be served in single-serve, closed containers with pre-packaged disposable silverware and condiments.

POD SEATING

POD SEATING

Stick With Your Team

Fan seating will be grouped in "pods" to maintain distance between groups who are not known to one another. Fans must sit in the seats assigned to them.

PROXIMITY TO PLAYERS

PROXIMITY TO PLAYERS

Sideline Restrictions 

All seating within 20 ft. of any field entrance will be covered.

FAN HEALTH PROMISE

Together We Win

Be a good teammate by abiding by all the protocols outlined on this page.

COVID-19 WARNING

YOU MUST FOLLOW ALL STADIUM POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE STADIUM AND ON STADIUM GROUNDS.

AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE

CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.

BY ENTERING THE STADIUM AND STADIUM GROUNDS, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.

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