What is Colts Loyalty?
Colts Loyalty is a free fan rewards program available to all Colts fans. Fans can earn points in a variety of ways, and use their points to redeem exciting Colts prizes and merchandise.
How do I sign-up?
Visit loyalty.colts.com to sign-up for a free account. Or download the Colts mobile app, click the three horizontal lines in the top left corner, and click "Login to Colts Loyalty".
How do I earn points?
There are many opportunities to earn points, such as following the Colts' social media pages, checking out photos, videos and articles on Colts.com, and attending Colts games and events (such as Training Camp and Touchdown Town).
What can points be used for?
Points can be used to redeem Colts Loyalty rewards. Rewards are offered in three different ways: sweepstakes, auctions, and instant-redeem prizes.
What are the rewards?
Colts Loyalty rewards include autographed items, game tickets and sideline passes, and a variety of other Colts merchandise.
How often do the rewards change?
New rewards are posted every other Monday. These rewards are live on the site for a full two weeks.
How do sweepstakes work? Will my points be refunded if I do not win?
You can enter a sweepstakes for a chance to win a reward. You can only enter a sweepstakes as many times as you have points to allow for. Sweepstakes typically cost between 250-500 points to enter. A winner will be randomly drawn at the end of the two-week period. The points that you use to enter a sweepstakes will not be refunded if you do not win.
How do auctions work? Will my points be refunded if I do not win?
In an auction, you can place a bid in an attempt to win a reward. You can only place a bid if you have enough points to outbid the current bid. At the end of the two-week period, the highest bidder wins the reward. If you bid on a reward but are not the highest bidder, your point will be refunded.
How will I be notified if I win?
Winners will receive an email with information on how to claim their reward. Winners have 24 hours to respond to the email to claim their reward. Please be sure to have an active email address listed on your Colts Loyalty account!
How long will it take to receive my reward?
Once winners respond to the email with the proper information, the reward will be sent within the next two business days. Please allow at least one week to receive your reward. If you have questions regarding the status of your reward, please contact firstname.lastname@example.org.
What is a promo code?
A promo code is a word or phrase that is displayed at a Colts event, including Training Camp, Touchdown Town, and Colts home games. Promo codes reward you with points for attending Colts events! Promo codes can be entered at the top of the Colts Loyalty homepage, where it says "Enter a valid code".
How do I sign into Colts Loyalty from the mobile app?
Click on the three horizontal lines in the top left corner of the homepage. From there, click "Login to Colts Loyalty", which can be found in the blue section on the top of the page.
Does the leaderboard update in real time?
Yes, the leaderboard updates in real time with points. If you have any questions regarding your leaderboard status, please contact email@example.com.
I do not see my question listed here. Who can I contact?
If you have any further questions about the Colts Loyalty program, please contact firstname.lastname@example.org.
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