Waiting List Policies - FAQ
Are there any additional fees involved if I join the Waiting List?
Why is the deposit non-refundable?
The waiting list offers fans a fair and organized process to access Season Tickets or Club Seats when they become available. By making deposits non-refundable, the Colts can confirm the interest the member has in purchasing season tickets.
What happens to the deposit in my Waiting List account?
Your deposit holds your place on the waiting list but does not guarantee that you will receive Club Seats or Season Tickets. Each season, we hope to be able to assign seats to members on the waiting list and eventually accommodate everyone on the list. The availability of seats depends on the number of existing season ticket holders that choose not to renew their Club Seats or Season Tickets each season along with the list of seat addition and seat improvement requests we receive from existing season ticket holders.
What happens to the deposit in my Waiting List account when I purchase season tickets?
When Club Seats or Season Tickets are assigned to your account, 100% of your deposit will be applied as a credit towards your first year’s ticket purchase.
What do I get for joining the Club Seat or Season Ticket Waiting Lists?
You will receive a Colts e-newsletter, special opportunities to purchase preseason and post-season tickets (subject to availability) before they go on sale to the public, and an annual update of your position on the waiting list.
How do I find out where I am on the list?
You will receive an annual update of your position on the waiting list by 2013 year end. You will be assigned a My Colts Wait List Account that you can access and update through Colts.com. It is important that you keep your contact information and email address updated in your Colts Wait List Account in order to receive these updates.
How do I change my account information?
You can update your address, phone number, or email address by logging on to Colts.com and accessing My Colts Wait List Account under the Ticket section of the website. To make changes to your account, you will need to enter your Account ID or email address and PIN # or password.
When will I know if I am getting Club Seats or Season Tickets prior to each season?
At the end of every season we send out invoices to all existing season ticket holders. They will have 30 days to send payment back to us. After the deadline, we will work on seat improvement and seat addition requests for existing season ticket holders. This entire process is normally completed by the middle of April. If you are chosen to receive season tickets, you can expect to be notified sometime in June.
