The Colts are dedicated to making the game day experience enjoyable for all fans. For specific questions or requests, please contact the Colts Ticket Office at (317) 297-7000. The following accessible services are available:
The drop-off points at Lucas Oil Stadium are located at the Southwest corner of the building, accessible via northbound Missouri Street and the Northeast corner of the building, accessible via Capitol Avenue. Lucas Oil Stadium gates open two hours prior to kickoff and patrons may be dropped off at anytime* during the two hour period. Those wishing to drop-off or pick-up at either location will need to let officers at the intersections know their intentions to allow access.
*Those who are wishing to drop-off within one hour prior to kick-off are encouraged to utilize the Southwest corner, Missouri Street location.
Please note that due to pedestrian traffic, pick-up at the Northeast corner (Capitol Avenue) area will not be available between the conclusion of the game until approximately one hour after the game has ended. The reopening of Capitol Avenue is subject to the designated officers' discretion.
Accessible parking is located in each of the downtown lots and garages surrounding Lucas Oil Stadium. The general downtown parking lots are not managed by the Indianapolis Colts. Parking is also available, with the assistance of the Indianapolis Metropolitan Police Department, along portions of the 100 block of West Merrill Street, (between Illinois Street and Capitol Avenue) and portions of the 600-800 blocks of Russell Avenue (between Merrill and McCarty Streets). In addition, with the assistance of the State of Indiana Department of Administration, their lot at 601 West McCarty Street is available to quests with disabilities. Your vehicle must display a Disability Parking Placard or Disability Plate issued by the Indiana Bureau of Motor Vehicles or by the Department of Motor Vehicles in your state of residence to park in any of these locations.
Elevators are located in each quadrant of Lucas Oil Stadium. They are in operation when doors are open until one hour after the conclusion of the game.
Escalators are available in the North and South Plaza areas. These stop at all public levels - Street Level (100-200), Loge Level (300-400) and Terrace Level (500-600).
Pedestrian Ramps are located in the Northwest and Southwest corners of Lucas Oil Stadium.
A limited number of wheelchairs and hearing enhancement devices are available for use during games. They can be obtained at the Guest Services window located in the Clarian Health Corner on Street Level near Section 121. Guests will be asked to leave a driver's license as a deposit on these items. Guest Services may also provide wheelchair assistance by escorting guests to and from their seats. This can be arranged and requested at any staffed Guest Services window.
Lucas Oil Stadium has 1400 toilet fixtures for both men and women. Family restrooms are located in each quadrant of the Street, Loge, and Terrace Levels. All restrooms are accessible and include baby changing stations.
Lucas Oil Stadium has wheelchair accessible seating located in each price level. This seating is subject to availability. For detailed information regarding ticket availability, please call the Colts Ticket Office at (317) 297-7000.
Our goal is for Indianapolis Colts games to be an enjoyable experience for everyone, including fans with special needs. This booklet was compiled to serve as an informational tool to increase your enjoyment and comfort at Lucas Oil Stadium. It is not a complete or official statement of policies. The Colts reserve the right to alter, change, or interpret policies without notice.